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Legal Responsibilities
for Ambulatory Anesthesia and Surgery This article first appeared in the May-June 1996 issue of the CSA Bulletin and is reprinted with permission. It was abstracted for the April 1997 issue of Ambulatory Anesthesia.
All physicians are familiar with the dreaded malpractice claim. But
today, malpractice liability is only one source of potential legal
responsibility. There are other sources of legal responsibility, especially
for anesthesiologists in the ambulatory setting, that are becoming
just as much a problem as traditional malpractice. Although we do
not want to minimize the importance of carefully monitoring your actions
to protect against malpractice claims, we cannot minimize the importance
of these other sources of responsibility. In this article, we will
first discuss malpractice liability briefly, touching on other sources
of liability and legal responsibility for the anesthesiologists in
an ambulatory setting, and then suggest practices to manage the risk
of liability. Malpractice LiabilityThe concept of ambulatory surgery began with the Scottish physician James Nichol in the early 1900s,1 but its real growth in physicians' offices, distinct ambulatory surgery centers and hospitals began in the 1970s. In comparison, the concept of medical malpractice has existed since the time of Hammurabi2 and today, even the most skilled anesthesiologists are subject to allegations of medical malpractice, which may result from causes unrelated to poor training, bad judgment or substandard care.3 Because liability from injury can occur regardless of guilt or innocence, it may be a good exercise to briefly refamiliarize yourself with how malpractice liability arises and how it is determined. Liability is determined by comparing the physician's conduct with what a hypothetical "reasonable physician" would have done in the same circumstances. Since each allegation of medical malpractice is unique, physicians must seek specific legal advice from their insurer and an attorney familiar with the defense of medical malpractice claims. The law imposes a duty of care on all individuals to act as an ordinary, prudent and reasonable person. Everyone is expected to take precautions against creating an unreasonable risk of harm to other persons. A breach of this duty resulting in harm is negligence and will give rise to responsibility for the injured party's damages. Since physicians have special training, skills and licensure, they are expected to conform to a higher standard of care. The patient must prove actual damages resulting from the acts of the physician. To establish liability, the patient must prove:
Traditionally, the standard of care to which a physician was held was that degree of care which would be exercised by a physician of ordinary skill in the same locale as the defendant physician. Many jurisdictions have defined the local standard of care in terms of the available conditions, facilities and equipment, even if not up to the national standards, because local physicians could not be expected to practice medicine with reliance on a yet unavailable level of technology.7 Modern courts now treat the local medical community practice as only one factor to be considered in determining the standard of care. Books have been written on how to insulate and protect against malpractice claims. However, anesthesiologists have at their fingertips the best possible source of suggestions, ideas and even written programs to minimize these risks Ñ their own insurance carriers. Most insurance carriers have quality assurance and liability reduction programs, and with some companies, participation is mandatory. Regardless of whether it is mandatory, most carriers are more than happy to come out and assess the physical and environmental situation and assist anesthesiologists, surgeons and ambulatory surgical centers in establishing a risk-reduction program. If you fail to take advantage of this service, you are wasting your money! Other Legal Ramifications in Ambulatory SurgeryNotwithstanding
the similarities to inpatient settings, special needs arise
in the care and management of ambulatory surgical patients.
The important distinction in the ambulatory setting arises
from the legal responsibility vested in the physician and
the environmental pressures bearing on the risk management
of anesthesia. It is not unusual for the anesthesiologist
to struggle with the pressure for a speedy patient discharge
and the need for heightened vigilance required when the patient
is discharged directly to his or her home. The following is
a discussion of the less obvious risks of liability for the
surgeon or anesthesiologist practicing in an ambulatory setting
with a focus on a risk management approach to patient care.
Note that the risks are administrative as well as clinical,
and they begin even before the first history and physical
are taken.
A. The Best DefeA
good physician-patient relationship can prevent lawsuits because
a patient may be more inclined to sue if the physician's attitude
is perceived as callous or lacking empathy for the patient,
rather than caring and engendering trust. A good rapport with
the patient, complete with reassurances allaying the patient's
fears and apprehensions, may be the first defense to a charge
of medical malpractice.8 With "efficiency" being the keynote
issue in many ambulatory settings these days, it seems virtually
impossible for an anesthesiologist to have sufficient contact
with the patient to establish any kind of rapport. Regardless
of these pressures, it is an absolute mistake for an anesthesiologist
not to speak up and ensure that systems be established to
allow him or her to have all of the presurgical contact with
the patient that they feel is reasonably appropriate. Besides
establishing the physician-patient relationship, a preoperative
interview can reveal conditions that could lead to postoperative
complications. Physicians may be sued for malpractice if they
have not made themselves aware of such conditions. Thus, regardless
of what other people do in other situations, or how much pressure
is put upon you, you should resist any pressure that prevents
you from making what you feel is necessary presurgical contact
with the patient.
B. Liability as a Medico-Administrative OfficerBesides
providing individual patient care, an anesthesiologist may
serve as the medical director of an ambulatory surgical facility.
As director, the anesthesiologist is also responsible for
the development or enforcement of policies, protocols and
procedures. Negligent performance of these responsibilities
can also lead to liability for the physician. Although the
ambulatory surgical facility may bear ultimate responsibility,
the physician remains exposed to potential legal and financial
liability. In Pennsylvania, the chief anesthesiologist in
a hospital was held responsible for ensuring that safe and
adequate practices were carried out and for directing the
anesthesia staff to correct improper procedures. The court
held that he was personally liable for negligent acts of a
staff anesthesiologist that should have been corrected.9 Physicians
serving as medico-administrative officers should make sure
that their malpractice insurance policies cover these nonpatient
care activities. If they do not, additional coverage should
be obtained, or the physician should negotiate for indemnification
by the ambulatory surgical facility, which should have adequate
insurance coverage.
C. Marketing and ContractingPromotional
materials designed by nonphysicians to attract patients to
an ambulatory surgical facility may encourage an expectation
of a specific, desirable outcome through incautious or overly
optimistic wording. Promotional materials and professional
services contracts are usually subject to discovery and admitted
as evidence in a malpractice action. The patient's expectation,
in turn, may result in legal liability against the physician
when the materials obligate the physician to "the highest
and best" or "strict" standards of patient care. The exceptionally
high standard is one that would not have been otherwise required,
particularly when juries are usually warned that a physician
does not guarantee a favorable result of his or her medical
treatment.10 To guard against such consequences, physicians
must read the language describing their care in seemingly
tangential contexts and closely monitor materials disseminated
to the public.
D. Record KeepingA
medical record that is accurate, complete and legible is important.
The objectivity and credibility of an anesthesiologist is
easily attacked when evidence of his or her conduct is only
verbal. Medical records in ambulatory surgeries often include
only an anesthesia report and a postanesthetic recovery record,
and omit discharge notes and patient reactions to medications
and even the surgery itself. Liability may often rest on the
paucity of documentation.11
E. Selection of ProceduresExternal
standards often limit the procedures that may appropriately
be undertaken in an ambulatory surgery facility to those approved
by the governing body upon the recommendation of qualified
medical personnel.12 Any list of approved procedures should
be reviewed periodically by the same multidisciplinary team
of qualified medical personnel that initially established
it. Once a list of approved procedures is established, it
should be strictly followed despite pressures that might be
brought to bear for an exception. By allowing an unapproved
procedure to be performed, an aggrieved patient may argue
that the harm occurred because the facility (and an anesthesiologist
serving as medical director) violated its own standards.
F. Selection of the PatientPatient
selection requires careful, in-depth evaluation of every patient,
including a thorough medical history. The history and physical
examination and preoperative studies must be appropriate to
the procedure and patient and must be documented in the patient's
medical record before surgery and anesthesia.13 However, abstract
medical criteria alone should not govern. For example, although
a certain amount of apprehension is common, patients who strongly
object to their procedure being performed in an ambulatory
surgical setting should be considered poor candidates. Either
the surgeon or the anesthesiologist must evaluate the patient
immediately before surgery to assess the risk of the anesthesia
relative to the surgical procedure to be performed.14 Responsibility
for this immediate preoperative evaluation typically falls
on the anesthesiologist, because the operating surgeon is
frequently occupied. This immediate preoperative evaluation
should be regarded as an integral part of the patient selection
process, rather than a last-minute look. The frequent pressures
to hurriedly perform this final evaluation result from nonmedical
reasons such as not disrupting the smooth operation of the
facility, ameliorating the patient's anxieties or even maintaining
the schedule of the surgical room. Procedures for patients
who do not pass this last stage of patient selection screening
should be canceled to avoid the risk of unsafe procedures
or a bad outcome.
G. Denying Access Ñ CredentialingGenerally,
a physician is not responsible for the selection of other
physicians, except as a member of an ambulatory surgical facility's
medical staff or as a medico-administrative officer. Anesthesiologists
can be denied privileges in the ambulatory surgical facility
when there is a genuine concern for patient safety based on
serious questions about competence, judgment or ability to
work with the surgical team. When an anesthesiologist's application
is denied, careful documentation of the justifications for
the decision can guard against a possible suit alleging an
illegal boycott, an unlawful restraint of trade or unfair
competition. Exclusive contracts for anesthesia services will
normally be enforced in California (and most other states),
but there have been instances when the real purpose of an
exclusive contract was to exclude another physician or other
physicians, an anesthesiologist or other specialist. While
these situations are few, when they do occur, the courts have
dismissed the exclusive contract as a sham and have awarded
substantial damages. Many of our members may recall the Oltz
case from Montana, which has been discussed at length in these
[CSA] Newsletters.
H. Liability for Nurse AnesthetistsAnesthesiologists
may be vicariously liable for the performance of nurses, assistants
and others whom they employ, direct and control based on a
legal doctrine known as respondeat superior. A physician employer
is legally responsible for the negligence of employees when
the employees are acting within the scope of employment and
when the employer controls the manner and means of the employee's
performance. Under the legal doctrine of "agency," a court
may even impute liability to a physician for a supervised
nonemployee's actions. As the "principal," the supervising
physician may be legally responsible for the negligence of
his or her nurse or other nonphysician "agents" within the
scope of the delegated medical task. This liability applies
particularly to surgeons and anesthesiologists who "medically
direct" nurses or assistants. Although surgeons are generally
in the room at the same time as their employees or agents,
the medically directing anesthesiologist may not be in the
operating room at all times and may, in fact, be medically
directing several procedures simultaneously. Even when he
or she does not employ the nurse anesthetist or other medically
directed individual, the anesthesiologist may be liable for
a bad outcome under one of these legal theories.
Other sources of responsibility for the acts of others, particularly nurse anesthetists, are defined in statutes. Each jurisdiction often has its own law describing the scope of practice of nonphysician medical personnel. If, for example, these laws require the nurse anesthetist to be legally "supervised" by a physician, or to act under "the orders of" a physician (California), and if the anesthesiologist has undertaken sufficient authority, he or she may have assumed that responsibility and liability. The "borrowed servant" doctrine is an exception to the general rule that the negligence of an employee is imputed to the employer. Facilities have often requested anesthesiologists to reimburse them for the cost of hospital employment of nurse anesthetists medically directed by anesthesiologists. If this arrangement results in the nurse anesthetist being loaned to the anesthesiologist, the "borrowed servant" can in effect become an employee of the anesthesiologist to whom he or she is loaned, with the resulting transfer of legal responsibility. The overriding question is who had the right to control the actions of the "borrowed servant." ConclusionTrial
attorneys will continue to expand the horizons of potential
claims against ambulatory surgical facilities and the physicians
who work in them. Anesthesiologists don't often think in terms
of conducting an annual legal audit, but they should, especially
when they assume more and more administrative duties in a
surgical center. Legal audits should be performed at the expense
of the center, but the anesthesiologist should be the instigator.
And, even if these audits are performed, the anesthesiologist
should be in regular contact with the insurer, requesting
clarification of coverage and risk issues, especially if he
or she is supervising other personnel in the center. Given
the stress that legal proceedings can create, an annual legal
checkup may make the results of your annual medical checkup
a lot better.
Urgent Request from CMA Regarding Onerous Clauses in Managed Care ContractsTo
support its legislative agenda, the California Medical Association
(CMA) is collecting copies of onerous clauses in managed care
contracts. The CMA would like copies of actual contract language
that physicians find objectionable but felt compelled to accept
because of the importance of the contracts to the physician's
practice. Examples of such clauses may include:
¥ Termination without cause provisions ¥ Hold-harmless clauses ¥ Covenants not to compete ¥ "Gag" clauses ¥ "Tying" clauses (clauses that require a physician to participate in more than one of the managed care organization's product lines, even if the physician doesn't want to participate) ¥ "most favored nations" clauses (clauses that require the physician to give the managed care organization the physician's "best price") ¥ Unfair arbitration clauses, etc. Please send copies of pages containing the clauses, identifying the name of the managed care organization and the date of the contract to: CMA, P.O. Box 7690, San Francisco, CA 9412-7690, Attention: Aynah Askanas. We are also interested in receiving copies of letters or other documents from managed care organizations memorializing adverse actions taken by them pursuant to onerous contract clauses. References:1.
Durant GD. Ambulatory surgery center: surviving, thriving
into the 1990s, Medical Group Management Journal, March/April
1989, 14. 2. Vevaina JR. Medical malpractice. Legal Aspects
of Medical Practice 1989; 17. 3. Keats, AS. Role of anesthesia
in surgical mortality. In Orkin F, Cooperman L (eds). Complications
in Anesthesiology, Philadelphia: Lippincott, 1983:3-13. 4.
Waffen v. U.S. Dept. of Health & Human Services,. 799 F. 2d
911, 915 (4th Cir.1986). 5. Weimer v. Hetrick, 309 Md. 536,
525 A.2d 643, 650 (1987). 6. Waffen v. U.S. Dept. of Health
& Human Services, 799 F.2d 911. 7. Purtill v. Hess, 111 Ill.2d
229, 247, 489 N.E.2d 867 (1986). 8. Paxton. Why doctors get
sued. Med Econ., 1980; April 18, p.50. 9. Schneider v. Albert
Einstein Medical Center, 390 A.2d 1271. 10. Miller v. Kennedy,
91 Wash.2d 155, 588 P.2d 734 (1978). 11. Schroder J, Identifying
Medical Malpractice, 1990. 12. Accreditation Association for
Ambulatory Health Care, Inc. Accreditation Handbook for Ambulatory
Health Care, 1992, Surgical Services ¤ A. 13. Joint Commission
on Accreditation of Healthcare Organizations, Accreditation
Manual for Ambulatory Health Care, 1992, SA. 1.17.2 14. Joint
Commission on Accreditation of Healthcare Organizations, Accreditation
Manual for Ambulatory Health Care, 1992, Id at S.A. 1.13.2.
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